Our normal support hours are Monday through Friday from 9 a.m. to 5 p.m. ET. During that time we're available either by phone at (517) 435-3145 email at firstname.lastname@example.org.
After-hours emergency support is available by phone at (517) 435-3145. Email is not monitored outside of normal support hours.
The most up-to-date status of all our systems can be found at uptime.getsnworks.com.